Many gamers were looking forward to play the Nintendo Switch version of the Sonic Colors remake, Sonic Colors Ultimate. However, once the game was released, owners of the game flooded to social media to share their experiences with it and it has become apparent that the Switch version of Sonic Colors Ultimate suffers from a number of bugs and glitches. Twitter user Vex says that he contacted Nintendo for a refund and the customer service representative told him that they were aware of the issues with the game and subsequently refunded the purchase. While this might not work with all customer service reps, it seems fairly likely that the company is now aware of the widespread issues, with the Switch version in particular being the worst offender.
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